Zoho Bookings & SalesIQ Alignment

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Knowledge capital

Meaning: 

Knowledge capital is defined as the intangible value that a company derives from its collective knowledge, skills, experience, patents, proprietary software, and innovative capabilities. It is a critical component of a firm's overall value and competitive positioning in the market.

Importance:

Knowledge capital drives long-term growth, enhances productivity, and contributes to sustained competitive advantage.
It is essential for fostering innovation and adapting to changing market conditions.

How to understand Knowledge capital :

While not a tangible asset, knowledge capital significantly influences a company's strategic direction and operational effectiveness.
Companies leverage their knowledge capital to develop new products, improve processes, and strengthen customer relationships.


Types of Knowledge capital:  

Human Capital:
Encompasses the skills, expertise, and competencies of employees within the organization.

Structural Capital:
Comprises the processes, systems, and organizational frameworks that support business operations.

Relational Capital:

Represents the value derived from the relationships a company maintains with its customers, suppliers, and other stakeholders.